This privacy policy explains how Cleaner Wave for iPhone and Android (the "App") handles your information. The App is made by FIRST POINT YAZILIM LİMİTED ŞİRKETİ ("First Point", "we", "us").
Effective date: 2026-11-10
The App keeps its settings and state in local storage on your device: theme, language, haptics and volume preferences, whether you finished onboarding, your subscription status, how many times you opened the App and when an ad was last shown (used to limit how often ads appear), and how many cleaning sessions you completed and when the App last asked you for a rating. This data is not sent to us. Deleting the App removes it.
The speaker test, which includes the decibel meter, uses the microphone to measure sound levels. The audio is processed in real time on your device to calculate a level. It is not used for anything else and is never transmitted to us or to any third party. The App asks for microphone permission only when you open the speaker test, and you can turn it off at any time in your device settings; the other features keep working.
If you do not have a subscription, the App shows ads, including a short video ad that unlocks the cleaning and tool features for a session and full-screen ads at some transitions. Ads are served by Google AdMob (Google Mobile Ads SDK) and, on Android, also through AdMob mediation by Unity Ads, Pangle (ByteDance) and Liftoff Monetize (Vungle).
These ad networks may collect and process: your device's advertising identifier (IDFA on iOS, only if you allow tracking; the Android Advertising ID on Android), your IP address and an approximate location derived from it, device and operating-system information, information about the ads shown to you and your interactions with them, and diagnostic data. They use it to deliver, personalise, limit the frequency of and measure ads, and to prevent fraud.
Your choices:
Privacy policies of the ad networks (Unity Ads, Pangle and Liftoff on Android only): Google, Unity Ads, Pangle, Liftoff (Vungle).
Google Firebase Analytics collects standard usage events such as app opens, sessions, screen views, app updates and in-app purchase events, and events of our own about how the App is used: onboarding finished; the paywall opened and closed (where from); a plan selected; purchases started, completed or failed and restores (with the product ID, whether a free trial applied, and a short reason if a purchase failed); when a video-ad prompt was shown and how it ended (which feature it was for and the result); a cleaning session started, stopped or completed (progress, duration and how many sessions you have finished); and which tool was opened (tone generator or speaker test, and whether from the tools tab or the home screen). It also records whether you have Cleaner Wave Premium. Events never include audio from the microphone, feedback text or any identifier that names you. Firebase also processes an app instance identifier, device model, operating-system version, app version, language and an approximate country derived from your IP address and, where available (on iOS only if you allow tracking), your device's advertising identifier. We use it to understand how the App is used and to improve it. Firebase privacy information
Google Firebase Crashlytics sends a diagnostic report if the App crashes or hits an error: technical error details, device model, operating-system version, app version and a Crashlytics installation identifier. Firebase privacy information
Cleaner Wave Premium is an auto-renewable subscription sold through the App Store (Apple) or Google Play (Google). Payments are processed by them under their own privacy policies (Apple, Google). The App receives only the purchase and subscription status and the transaction details it needs to unlock Premium and remove ads. We never see your name, payment card or store account details.
Refund requests. If you ask Apple for a refund of a Cleaner Wave Premium purchase, Apple may ask us for information to help it decide. Apple then sends our server a notification about that purchase (its transaction identifiers, the product, the purchase date and the reason category Apple gives for the request) and later tells us the outcome. Within 12 hours our server answers Apple with three things only: whether the purchase was delivered, whether a free trial or information about Premium was shown before you bought it, and whether we think the refund should be granted. We do not send your name, contact details, device or advertising identifiers or anything stored in the App. Apple makes the final decision. We rely on our legitimate interest in handling refund requests fairly and preventing refund abuse; see also section 4 of our Terms of Use. If you do not want this information shared with Apple, contact us (see Contact) with the Order ID of your purchase.
The App loads its configuration and the "Other apps" list from our server, sending only the platform (iOS or Android) and the App's language. It records anonymous views and taps on that list (which app was shown or tapped), without any user or device identifier. If you send feedback from the App, we receive your message, the feedback type, your email address if you enter one, a screenshot if you attach one, and the app version, platform, language, operating-system version and device model. On iOS, Apple may also send us install statistics for ad campaigns through SKAdNetwork; these contain no personal identifier. Like any web server, ours processes your IP address to deliver these requests.
We use the information above to run the App, show and measure ads in the free version, provide Cleaner Wave Premium, answer refund requests from Apple (section 5), fix crashes, understand which features are used and answer your feedback. We do not sell your information.
Depending on where you live (for example under the EU or UK GDPR or Turkish law no. 6698, KVKK), you may have the right to access, correct or delete personal data, to object to or restrict its processing, to withdraw consent and to complain to a data protection authority. You can withdraw ad consent in the App (Settings > Privacy & Ad Settings) or in your device settings as described in section 3. To exercise your other rights, or to ask us to delete feedback you sent, email contact@firstpoint.com.tr. Because the App has no accounts, please include what we need to find your data, for example the email address you used for feedback.
Our service providers may process data outside your country, including in the United States, under their own safeguards. All network requests use encrypted connections (HTTPS), and we limit access to the data we hold.
The App is not directed at children under 13, and we do not knowingly collect personal information from them. If you believe a child has sent us personal information, for example through feedback, contact us and we will delete it.
We may update this policy, for example when the App changes. The current version is always on this page, and the effective date above shows when it last changed.
FIRST POINT YAZILIM LİMİTED ŞİRKETİ
Email: contact@firstpoint.com.tr